Dermafy Telemed Logo

 

Your Online Dermatologist

Dermafy_Mockup_Desktop_Phone
Dermafy Telemed Logo
Summary

Dermafy Telemed

Dermafy Telemed is a digital dermatology app that allows users to have skin problems diagnosed and treated easily, quickly, and from anywhere. This means that a visit to the dermatologist no longer involves a trip to the waiting room – it happens right on your smartphone.

The process is designed to be intuitive: Users take photos of changes in their skin and upload the images directly to the app. Within a maximum of 24 hours – though often much sooner – they receive a thorough diagnosis from board-certified dermatologists, a personalized treatment recommendation, and, if necessary, a private prescription. If further clarification is needed, the doctors can request additional photos so that their assessment is based on reliable information.

Challenge

When QuickBird Medical was brought on board, the telemedicine service was already up and running and being used by patients on a daily basis. Our initial task was to completely redesign this established solution to a high standard of quality.

The particular challenge lay in the transition while the system remained in operation. A medical service that users and treating physicians rely on must not go down during the upgrade and migration.

Process

QuickBird Medical completely redeveloped the app, including a new UI and UX design, and then migrated the existing database and server. This migration was completed seamlessly during normal operations, with no downtime for users. At the same time, we implemented new features, including document upload, the ability to request medical images, and a knowledge base.

Data protection and data security were a top priority throughout the project, as a dermatology app processes particularly sensitive health data and images. We implemented the project in compliance with the GDPR and in accordance with our ISO 13485-certified quality management system and our ISO 27001-certified information security management system (ISMS).

Result

The new development led to a significant increase in stability and a noticeably better user experience. The app now responds more quickly and is less prone to errors, which has increased user satisfaction. The modern design and new features make the app more intuitive to use and strengthen user retention over the long term.

The entire migration, including the database and server migration, was completed without any disruption to production operations. Dermafy Telemed now rests on a technically sound, secure, and future-proof foundation.

Screenshots

Mobile – Web Application

Dermafy Telemed Home Screen
Dermafy Telemed Kids
Dermafy Telemed Questionnaire
Dermafy Telemed Body Parts Chart
Dermafy Telemed Patient data
Dermafy Telemed Summary of the Examination
Dermafy Telemed Payment
Dermafy Telemed Payment Method
Dermafy Telemed Overview of Examinations

Desktop – Web Application

Dermafy Telemed_Desktop Questionnaire
Doctor's Note
Medical History
Gift Certificates

Future

Further development of Dermafy Telemed is already in the planning stages. By integrating with an online pharmacy, users will soon be able to order medications directly, bringing together the entire journey from diagnosis to treatment into a seamless experience. We provide ongoing support for the app and are continuously developing it in collaboration with DERMAFY GROUP GmbH.